3patty Privacy Policy

1.1 The data controller for personal data collected through the 3patty platform is the operator of https://3patty.vip ("3patty", "we", "us", "our"). By creating a 3patty account or using any service offered through the platform, you acknowledge that 3patty acts as the data controller in respect of the personal data you provide and that is generated through your use of the platform.

1.2 This Privacy Policy applies to all personal data collected through the 3patty website, any associated mobile-optimised interfaces, and all communications between you and 3patty support channels including live chat and email.

1.3 For any questions, concerns, or formal requests relating to the handling of your personal data, please contact 3patty at [email protected].

2.1 3patty collects the following categories of personal data in the course of providing its services:

2.2 3patty does not collect special category data (such as health data, political opinions, or religious beliefs) unless you voluntarily provide such information in the context of a responsible gaming self-exclusion request, in which case it is processed solely for the purpose of enabling and enforcing the exclusion.

3.1 3patty processes your personal data for the following purposes and on the following legal bases:

3.2 Where 3patty relies on legitimate interest as a legal basis, we have assessed that such interests are not overridden by your fundamental rights and freedoms, taking into account the reasonable expectations of users of an online gaming platform.

4.1 3patty does not sell, rent, or trade your personal data to any third party for marketing purposes. Period. Your data is shared only where strictly necessary to deliver the services you use on 3patty, and only with parties who have agreed to handle it in compliance with applicable data protection standards.

4.2 Categories of third parties with whom 3patty may share personal data:

• Payment Processors: JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK — to execute PKR deposits and withdrawals from your 3patty account. These processors operate under their own privacy and security frameworks.
• KYC and Identity Verification Providers: Third-party services used to verify CNIC authenticity, age, and identity during account registration or at the point of withdrawal. These providers are contractually bound to process your data for verification purposes only.
• Game Software Providers: Providers such as Evolution Gaming, Pragmatic Play, PG Soft, and Habanero may receive technical session data (device type, session duration) needed to deliver their games through the 3patty interface. These providers do not receive your identity or financial data.
• IT and Infrastructure Providers: Cloud hosting, cybersecurity, and platform maintenance providers who access data as data processors under strict contractual obligations.
• Regulatory Authorities and Law Enforcement: Where required by law, 3patty will disclose account and transaction data in response to lawful requests from Pakistani regulatory authorities or international agencies within the scope of 3patty's licensing obligations.

5.1 3patty retains personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, accounting, and reporting obligations.

5.2 Key retention periods applied by 3patty:

• Account and identity data: Retained for the duration of your active account, plus a minimum of 5 years following account closure, as required by applicable AML regulations.
• Financial transaction records (PKR deposits, withdrawals, bets): Retained for a minimum of 7 years from the date of each transaction in accordance with financial record-keeping requirements.
• KYC verification documents: Retained for 5 years following the conclusion of the business relationship.
• Support communications: Retained for 3 years following the close of a support interaction unless part of an ongoing investigation or legal matter.
• Technical and session logs: Retained for up to 12 months for platform security and fraud detection purposes.
• Marketing consent records: Retained for as long as you maintain a marketing opt-in, plus 3 years for proof-of-consent audit purposes.

5.3 Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that makes re-identification impossible.

6.1 3patty implements technical and organisational security measures proportionate to the risks associated with processing personal data on an online gaming platform. These include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and 3patty's servers.
• Encrypted storage for passwords, CNIC data, and sensitive financial information. Passwords are stored using one-way cryptographic hashing and are never held in plain text.
• OTP-based two-factor authentication for new device logins.
• Role-based access controls limiting staff access to personal data to the minimum necessary for their job function.
• Regular internal security audits and penetration testing conducted by independent security professionals.
• Incident response procedures for detecting, containing, and notifying affected users in the event of a data breach within required timeframes.

6.2 While 3patty takes all reasonable steps to protect your personal data, no online system is entirely immune to risk. You also play a role in securing your account — use a strong unique password, enable OTP authentication, and contact 3patty support immediately if you suspect unauthorised access.

7.1 3patty uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies used by 3patty are:

• Strictly necessary cookies: Required for the platform to function — session management, login authentication, security tokens. These cannot be disabled without disrupting basic platform functionality.
• Functional cookies: Store your language preferences, display settings, and game lobby configurations to personalise your session.
• Analytical cookies: Aggregate, anonymised data used to understand how players navigate 3patty — page load times, feature usage, error rates. This data helps improve platform performance and does not identify individual users.
• Security cookies: Used for fraud detection and responsible gaming monitoring — for example, detecting unusual login patterns or session behaviours associated with problem gambling indicators.

7.2 3patty does not use third-party advertising cookies or behavioural tracking cookies that profile you for advertising purposes across external websites.

7.3 Most browsers allow you to manage cookie preferences through browser settings. Disabling strictly necessary cookies will prevent you from logging in to 3patty. For other cookie categories, you may adjust your preferences at any time without affecting your ability to use the platform.

8.1 3patty is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21 years. Age verification is conducted at the point of registration and may be required again at withdrawal stage.

8.2 If 3patty discovers that personal data belonging to an individual under 21 has been collected — for example, through provision of false age information at registration — that account will be immediately suspended, all associated data will be flagged for review, and winnings will be voided. Deposited funds will be returned to the original payment source where verification allows.

8.3 Parents and guardians who believe a minor may have accessed 3patty using their payment details or identity should contact 3patty support immediately at [email protected]. 3patty will investigate all such reports promptly and confidentially.

9.1 Depending on the data protection laws applicable to you, you may hold some or all of the following rights in relation to your personal data held by 3patty:

9.2 To exercise any of these rights, contact 3patty at [email protected] with the subject line "Data Rights Request" and your registered mobile number for identity verification. 3patty will respond within 30 days.

9.3 Where 3patty is unable to fulfil a data rights request — for example, because retention is required for AML compliance — we will explain the reason clearly and advise on any available alternatives.

10.1 3patty's platform infrastructure and certain third-party service providers (including game software providers and KYC verification services) may be located outside Pakistan. Where personal data is transferred internationally, 3patty ensures that appropriate safeguards are in place, including contractual data processing agreements that impose data protection standards equivalent to those applied within Pakistan.

10.2 Game session data passed to international game providers (Evolution Gaming, Pragmatic Play, PG Soft, Habanero) is limited to the technical information necessary to deliver the game — it does not include your identity or payment data. These providers operate under international gaming licences that include data protection compliance requirements.

10.3 Where required by applicable law, 3patty will obtain your explicit consent before transferring sensitive personal data internationally.

11.1 3patty may send you promotional communications about new games, bonus offers, PSL betting markets, and other 3patty features — but only where you have given explicit consent at the time of registration or through your Account Settings.

11.2 Marketing communications from 3patty may be delivered via SMS to your registered Pakistani mobile number or by email. You can withdraw marketing consent at any time by:

• Updating your notification preferences in the Marketing section of Account Settings.
• Replying "STOP" to any 3patty SMS message.
• Contacting 3patty support at [email protected] with the subject line "Unsubscribe".

11.3 Withdrawing marketing consent does not affect your ability to continue using 3patty, access your account balance, place bets, or receive account-related communications (such as deposit confirmations, withdrawal notifications, or security alerts). These operational communications are sent under the contract legal basis and are not affected by marketing preferences.

12.1 The 3patty platform may reference third-party services in the context of payment processing or game provision. 3patty does not control the privacy practices of third-party service providers. Each provider has its own privacy policy governing its own data processing activities.

12.2 3patty is responsible for ensuring that data processing agreements are in place with all third-party processors who handle personal data on 3patty's behalf. These agreements require third-party processors to maintain appropriate security and confidentiality standards and to process personal data only in accordance with 3patty's documented instructions.

12.3 If you have a concern about how a third-party provider has handled your data in the context of a 3patty transaction, please contact 3patty support in the first instance so we can investigate and direct your concern appropriately.

13.1 3patty may update this Privacy Policy periodically to reflect changes in data processing practices, regulatory requirements, or platform features. The effective date at the top of this document will be updated whenever material changes are made.

13.2 Material changes to this Privacy Policy — particularly those affecting what data is collected, how it is used, or who it is shared with — will be communicated to registered users via a notification on the 3patty platform and, where required by law, by direct communication to your registered mobile number or email address.

13.3 Your continued use of 3patty following notification of updated Privacy Policy terms constitutes acceptance of the revised policy. If you do not agree with any change, you may close your account as described in the Terms and Conditions.

14.1 For any questions, concerns, or formal data rights requests relating to this Privacy Policy or 3patty's data practices, please contact:

• Email: [email protected]
• Subject Line for Data Requests: "Privacy / Data Rights Request"
• Live Chat: Available 24/7 via the 3patty platform
• Response Time: Data rights requests acknowledged within 5 business days; full response within 30 days

14.2 If you are dissatisfied with 3patty's response to a privacy concern, you have the right to refer your complaint to the data protection supervisory authority applicable in the jurisdiction under which 3patty holds its gaming licence. Details of the relevant supervisory authority are available on request from 3patty support.

14.3 For all other account queries, general support, or responsible gaming concerns, please visit our Responsible Gaming page or our FAQ.